CWT expands global business partnership with Amadeus

August 30, 2018

Last updated: February 7, 2019

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Emma Symington

Corporate Communications, Amadeus

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Deepened business partnership aims to deliver better travel experiences

Amadeus today announces a multi-year renewal and expansion of a long-term business partnership with Carlson Wagonlit Travel (CWT) to provide the latest innovative technology.

As part of this agreement, CWT travel counselors around the globe will have access to extensive travel content on the Amadeus Travel Platform and the latest technology including Amadeus Selling Platform Connect. The combination of the content and the tools will empower CWT counsellors to deliver quality and personalized services to travelers in a simplified and more effective manner.

“We are delighted to be deepening our business partnership with Amadeus as part of our CWT 3.0 strategy,” says Vince Chirico, SVP Global Network & Technology Partners, CWT. “Working with Amadeus will help simplify our operating infrastructure, enable joint innovation, and accelerate our continued global growth.”

A key part of CWT’s strategy, branded as ‘CWT 3.0 strategy’, is to streamline its platforms and processes in order to be more efficient and ultimately deliver better traveler experiences. The implementation of Amadeus’ latest technology will support CWT in executing its strategy.

Rajiv Rajian, EVP of Business Travel, Travel Channels, Amadeus, says, “Travelers today are looking for consistency, transparency and choice, and the right technology is keytomeeting these needs. We are excited to expand our long-term partnership with CWT to ensure it has the leading technology supported by the richest content to serve the needs of business travelers today and tomorrow.”

CWT recently joined Amadeus’NDC-X program and will be working with Amadeus to connect travel sellers and airlines using theIATA NDC standard.

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