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Sostenibilidad en Amadeus
La sostenibilidad está en el centro del propósito de Amadeus: mejorar la experiencia de viajar para todos, en todas partes.
Nuestro enfoque se centra en tres áreas en las que generamos un impacto concreto y demostrable
Las soluciones que ofrecemos a los clientes, el papel activo que desempeñamos en la construcción de un mejor ecosistema de viajes y la excelencia de nuestras personas y de nuestras prácticas empresariales.
A medida que seguimos trabajando con nuestros clientes y socios en todo el mundo para mejorar los viajes, seguimos firmemente comprometidos con nuestros objetivos de sostenibilidad relacionados con el medioambiente, lo social y la gobernanza, que están integrados en todo lo que hacemos.
Luis Maroto Presidente y CEO
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Reconocimiento de nuestro progreso
Los índices y los reconocimientos nos impulsan en sostenibilidad. Destacan nuestras fortalezas y revelan áreas de crecimiento; los utilizamos para fijar objetivos ambiciosos y hacer seguimiento de nuestro progreso.
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Top 5% Member of the Sustainability Yearbook 2026 -
Silver Medal, among the top performers in our sector -
Amadeus scored B in CDP Climate Change report -
Included in this index for the 12th consecutive year
Preguntas frecuentes sobre sostenibilidad
Sustainable travel looks at both how we travel and how travel impacts the places we visit – their people, environment, economy, and culture. It aims to ensure that travel and tourism create long-term value for travel providers and destinations while remaining accessible, inclusive, and enjoyable for everyone.
Sustainable travel has 3 main focus areas:
Environmental: reducing the environmental impact of travel and helping destinations manage issues like overcrowding and seasonality
Social and cultural: supporting local communities, respecting local heritage, and making travel inclusive and accessible for people with different needs.
Economic: ensuring travel and tourism supports travel players of all sizes, benefits local businesses, and contributes to the economic growth of destinations.
Together, these 3 areas help make travel more balanced, resilient, and meaningful – strengthening the industry’s future.
Technology is a key accelerator of decarbonization in the travel industry. Digital and data‑driven solutions help optimize airline and airport operations—improving flight efficiency, reducing fuel burn, and lowering energy use across the value chain. At the same time, technology enables greater transparency and informed decision‑making by giving travelers and businesses access to comparable carbon information and toand mitigation options such as Sustainable Aviation Fuel. By combining operational efficiency with better choices, technology helps reduce the industry’s overall carbon footprint while supporting long‑term resilience.
Balanced tourism seeks to meet the needs of destinations, travel providers, and travelers alike, while spreading tourism’s benefits more evenly across communities. Technology can help measure environmental impact—current and expected— manage visitor flows, promote lesser-known destinations, and support seasonal spreads to reduce pressure on popular areas.
Accessible travel is about designing travel experiences with everyone in mind.
Across the industry, accessibility is increasingly embedded by design — from digital products that are usable by all travelers, to technologies that help remove barriers across the journey. By building check-in kiosks and travel management tools that everyone can interact with, or by improving how accessibility information is shared between travel providers, the industry is making travel more inclusive, seamless and user friendly for all. As traveler needs evolve and populations age, accessibility is becoming a core pillar of the future of travel.
Safety and security in travel spans from duty of care for corporate travelers to disruption management during irregular operations. Technology can help protect the traveler through business intelligence that equips travel providers and authorities with the insights needed to strengthen safety, resilience, and long-term planning. During disruptions, solutions like automated rebooking can reduce the impact on travelers, helping airlines rebook disrupted passengers in minutes rather than hours.